Fayetteville Technical Community College · Assessment, Accreditation & Quality Assurance

Angela Westmoreland

M.Ed. · Instructional Support & Quality Assurance Analyst

Over the past four years, I've worked alongside faculty on this campus building courses from the ground up — and the way we work has evolved, grown, and gotten better along the way. But one thing has never changed: my unwavering commitment to making sure faculty have the support they need to do their best work.

A message to CIT Division faculty

Before we map where we're going, let's talk about where you are.

Dean Campbell is working to align program goals and outcomes across the CIT Division — and your perspective is essential to that work. This resource is an invitation: explore what instructional support can look like, see what we've already built together, and share your own ideas and vision. There are no wrong answers.

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What I Do
My full range of instructional support
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Our Work
Real collaborations, real results
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What's Possible
What we could build for your program
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Your Program
Share your thoughts & ideas
Explore the tabs above or jump to:
My work

Instructional support that goes all the way.

Click any area to explore. Each one includes what it means in practice — with CIT-specific examples to help you see where it could apply in your program.

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Not sure where to start?
If you're new to working with instructional support, the most common starting points for CIT faculty are course redesign, authentic assessment, and Canvas organization. Jump to what feels most relevant:
Course Design Assessment Canvas Workforce Readiness AI Integration Share my thoughts →
AI Integration & Literacy
2 areas · click to expand
AI-resistant assessment design
Building assessments that require demonstrated process, human judgment, and authentic context — not just a deliverable AI can produce on a student's behalf.
Iterative submissions with required process reflection Oral defense of technical decisions Live troubleshooting scenarios Portfolio with annotated process documentation
Teaching students to use AI responsibly
Integrating AI tools into coursework in structured, ethical, and educationally sound ways — so students learn with AI, not just through it.
AI-assisted code review with student critique Prompt engineering as a course skill AI output evaluation exercises Documented AI use policy built into assignments
Assessment Design
2 areas · click to expand
Authentic assessment
Replacing busywork with real-world deliverables — things students could actually put in a portfolio or present to an employer.
Network proposal instead of a multiple choice exam Client-facing technical documentation System design presentation to a panel Capstone that mirrors a real job deliverable
Defining mastery & best practices
Building shared, visible standards for what "good" looks like in your course — so students know what they're aiming for and you can assess it consistently.
Detailed rubrics aligned to industry standards Annotated exemplars of strong student work Self-assessment checklists before submission
Canvas & Interactive Content
2 areas · click to expand
Canvas design beyond the defaults
Visual, intuitive, purposeful Canvas builds — organized so students always know where they are and what's next, without having to ask.
Visual module homepages with clear navigation Organized by workflow, not just week number Consistent structure across all modules Fewer "where do I find this?" emails
Interactive content built natively
Engaging, interactive content created directly in Canvas's HTML editor — no special tools required. Scenarios, styled callouts, structured prompts, embedded media.
Branching scenario: troubleshoot a help desk ticket Styled decision prompts before a lab activity Accordion-style reference content Embedded video with structured viewing guide
Communication & Presentation Skills
2 areas · click to expand
Professional communication integration
Building written and verbal communication directly into course activities — as part of how students demonstrate what they know, not a separate add-on.
Technical documentation for a non-technical audience Professional email and workplace communication tasks Structured peer feedback using industry language Client-facing project summary reports
Presentation & public speaking integration
Designing opportunities for students to present their work — to classmates, panels, or simulated stakeholders — building the confidence employers expect.
End-of-module tech talks (5 min, peer audience) Project demo to a simulated client panel Recorded walkthroughs with self-reflection
Course Design & Architecture
2 areas · click to expand
Content organization & module flow
Structuring course content so it builds logically, feels coherent, and doesn't leave students wondering what connects to what.
Module flow that mirrors a real project lifecycle Clear "by the end of this module you will..." framing Scaffolded assignments building toward a capstone
End-to-end course builds & course mapping
Full course design from outcomes to final assessment — with a visual course map so the big picture is always visible for you and your students.
Outcomes mapped to every module and assignment Visual course map for instructor planning Complete build: syllabus through final project
Facilitation & Faculty Support
3 areas · click to expand
Facilitation support
Designing the structure behind your class sessions — so discussions, labs, and activities run with purpose, not just participation.
Structured lab so students aren't just watching a demo Peer code review protocol with clear criteria Discussion framework for a real IT ethics scenario Team-based learning structure for group projects
Instructor guides & sustainability docs
Every course build includes documentation so it runs smoothly every semester — not just the first time you teach it.
Week-by-week facilitation guide Grading guides aligned to rubric criteria Troubleshooting notes for common student issues
One-on-one & small group coaching
Personalized support at your pace — from a quick conversation to a deep-dive design sprint on whatever's been on your back burner.
20-minute course checkup conversation Half-day course design session Ongoing partnership through a full course build
Pedagogy & Frameworks
3 areas · click to expand
Active learning & student engagement
Designing experiences where students do something before they read something — engagement built into the structure, not bolted on as an afterthought.
Predict the output before running the code Case study analysis before the lecture Collaborative problem-solving before individual assessment Discussion that debates a real IT decision
Flipped classroom & personalized pathways
Content delivered before class so in-person or synchronous time is used for application and deeper learning. Pathways let students move at their pace or choose their track.
Pre-class walkthrough video; lab time for real troubleshooting Students choose capstone track: networking vs. cybersecurity Differentiated extension activities for advanced students
Project management integration
Students work like professionals — with structured workflows, milestones, and team roles that mirror real industry project cycles.
Agile sprints across a semester for a database build Scrum roles assigned within student project teams Sprint retrospectives as a graded reflection Kanban board for tracking project milestones
Workforce Readiness
2 areas · click to expand
Industry alignment & soft skills integration
Connecting what you teach to what employers actually need — and embedding the professional habits that make the difference in a student's first job.
Outcomes mapped to CompTIA or industry frameworks Time management built into project milestone structure Professional email etiquette as a graded task Simulated workplace expectations from day one
Simulation & scenario-based learning
Immersive course environments where students work as professionals — not just students — from the first module to the last.
Fictional company simulation across an entire course Real-world breach scenario for a cybersecurity course Client intake process for a web development project IT helpdesk simulation with tiered ticket complexity
The through line

I don't do this for you — I build it with you. Every collaboration is a real partnership grounded in your goals, your students, and your discipline. The result is a course that sounds like you, works for your students, and doesn't require heroic effort to maintain.

Collaborative work

We design outside the box. Then we build it in Canvas.

Every collaboration starts with possibility — an external prototype, a simulation, a dashboard, an interactive tool. We figure out what the course could be, then replicate it as faithfully as possible in Canvas. The result is a course experience that feels intentional because it was designed that way first.

A note on what you're seeing
The dashboards and tools linked here are design artifacts — working prototypes built to explore what a course can do before it lives in Canvas. They show the thinking, not just the product. Faculty are credited for their leadership and expertise; the instructional design partnership shapes the structure, not the content.
CSC / CIT Program — Andrew Norris
Lead Faculty, Computer Science & Computer Information Technology
CSC / CIT

Andrew Norris leads a five-course program spanning AI Fundamentals, Artificial Intelligence I, Data Structures & Algorithms, Systems Analysis & Design, and the System Support Project capstone. The collaboration produced a full program infrastructure — course maps, CLO-to-MLO alignment chains, skill threading across all five courses, and a GitHub Mastery Hub with 55 practice scenarios across five interactive tools. Students experience Agile and Scrum methodology as practitioners, not observers.

The design process started outside Canvas — prototyping the simulation environment, building the dashboard, testing the activity flows — then everything was rebuilt within Canvas as closely as possible. The result is a course sequence where skills thread deliberately from introduction to mastery, and students show their work at every stage.

5 courses 40 modules 25 CLOs GitHub Mastery Hub 55 practice scenarios Agile / Scrum integration AI tools curriculum Cross-program capstone
Explore CSC Dashboard →
Graphic Design Program — Jennifer Fisher
Department Chair & Instructor, Graphic Design
GRD

Jennifer Fisher leads the Graphic Design program as both chair and instructor — which means the course design work here has shaped not just individual courses but the program's overall structure and standards. The collaboration covers seven courses across the full GRD sequence, with four fully built out: Vector Imaging, Publication Design, Raster Imaging, and Graphic Design IV.

Each completed course includes a full module breakdown, CLOs mapped to program outcomes, question banks, learning activities, rubrics, and a course map. GRD-159 includes a dedicated Generative AI module with an ethics framework — one of the first in the division to address AI use explicitly. Graphic Design IV (GRD-242) connects directly to CSC-289 in a cross-program capstone where design students deliver production assets to AI/IT students.

Students who complete the Adobe Certified Professional sequence earn industry-recognized credentials: Graphic Design and Illustration Using Adobe Illustrator (GRD-154), Print & Digital Media Publication Using Adobe InDesign (GRD-155), and Visual Design Using Adobe Photoshop (GRD-159). Students who certify in Photoshop plus either Illustrator or InDesign automatically earn a fourth credential: the Adobe Certified Professional in Visual Design — a specialist-level recognition built into the program sequence.

Note: In Adobe's ecosystem, "Ai" refers to Adobe Illustrator — not artificial intelligence. The program intentionally addresses both: industry-standard design tools and responsible use of generative AI in creative workflows.

As with all collaborations here: the design framework and structure came from our partnership. The content expertise — the discipline knowledge, the creative judgment, the professional standards — belongs to Jennifer.

7 GRD courses 3 ACP exams + Visual Design specialist CLO-to-PO alignment Question banks Activity sets Rubrics Generative AI + ethics module Cross-program capstone
Explore GRD Dashboard →
Across the curriculum

Collaborative work reaches beyond CIT.

Course design partnerships across Social Sciences, Humanities, and Business — each one starting with a design concept and ending in Canvas. Work is ongoing and evolving; what you see reflects where things are, not where they'll stay.

Social Sciences
SOC-213: Sociology of the Family

The Life Planning Challenge — an 8-module simulation where students navigate real-life decisions across four life-stage branches. Originally built as an external interactive tool, then rebuilt in Canvas New Quizzes with cascading decision mechanics, alternating submission types, and AI-resistant reflection design.

Life-stage simulation 8 modules Cascading decisions AI-resistant design
Social Sciences
PSY-150: General Psychology

Full 8-module course with 32 learning activities, 2,000 total points, and 57% auto-graded content. Five measurable CLOs mapped to scientific reasoning, research methods, and applied psychological principles. Built to run independently with minimal instructor intervention.

8 modules 32 activities 57% auto-graded Psychological thinking skills
Humanities
HIS-131 & HIS-132: American History

Two fully OER-based survey courses using the American YAWP open textbook. Primary source integration throughout, federal RSI and workload compliance documentation, and a 135-hour workload distribution mapped to CITL standards. QM-aligned Canvas builds for both semesters.

OER — no textbook cost Primary sources RSI compliant 135-hr workload mapped
Social Sciences
SOC-210: Introduction to Sociology

A suite of five standalone activity templates — Sociological Playlist, Museum of Social History, Director's Cut, Observation Bingo, and Sociogram — built as instructor-shareable Word documents. Each is designed to be adapted across sections and instructors without redesign.

5 reusable templates Instructor-shareable Cross-section adaptable
Business
BUS-253: Leadership & Management Skills

Fully OER-based using OpenStax Principles of Management — no textbook cost to students. Auto-gradable New Quizzes assessments throughout, no true/false questions, and alignment to real management competencies. Built to be immediately adoptable by any section instructor.

OER — OpenStax Auto-gradable No true/false Competency-aligned
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Your program could be next
Every collaboration starts with a conversation about what your students need.

This work is always evolving. Courses get rebuilt, improved, and handed back to instructors better than they were. No collaboration is a one-time event — it's an ongoing partnership that grows with the faculty member and the program.

An invitation

Imagine what we could build for your program.

These aren't services on a menu — they're starting points for a conversation. What becomes possible when we roll up our sleeves together.

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Not sure what to ask for?
That's completely normal. Most faculty start by identifying one course that's always felt "off," one assignment that never quite works, or one thing they wish students arrived knowing. Start there — and we'll figure out the rest together.
Share what's on your mind →

Set Your Canvas Up for Success

One of the highest-impact things we can do together is build a Canvas structure that works — from the first day a student logs in. Here's what a well-designed Canvas course includes:

Clear home page
Visual welcome, week-at-a-glance, and direct links to current work
Consistent module structure
Every module follows the same pattern so students always know what to do first
Organized assignments
Named, sequenced, and weighted so the gradebook makes sense
Embedded resources
Videos, readings, and tools live where students need them — not buried in Files
Instructor navigation
You can find anything quickly — no hunting through your own course
Student-facing clarity
Instructions are clear, expectations are visible, deadlines are obvious
Proposal in Draft

A faculty professional development certification program — proposal in draft. Designed to support FTCC faculty who want to build better courses, at their own pace and experience level. Ask Angela.

Other initiatives I support

In addition to direct faculty collaboration, I support division-wide and institutional initiatives in instructional quality, faculty professional development, and digital badging and microcredentialing. If you're curious about what else is in motion, ask.

Course Design & Build
Complete course maps so the big picture is always visible
End-to-end course builds — outcomes through final assessment
Module-by-module rebuild of a course due for a refresh
A single signature assignment or capstone that anchors everything
Real-World & Workforce Integration
Industry skill frameworks mapped to your course outcomes
Industry-aligned projects producing professional artifacts
Structured ways to bring industry voices into your course
Workplace simulations tailored to your program area
Student Experience
Discussions that spark real conversation instead of going through the motions
Engagement-first module design — students do before they read
Interactive content built natively in Canvas — no special tools needed
Personalized pathways so students aren't all on the exact same road
Faculty Experience
A thought partner for the course that's always felt a little "off"
Coaching on facilitation, engagement, and pedagogy
Courses built to run smoothly every semester, not just the first one
Instructor guides so you're never starting from scratch
Division-Wide Possibilities
A shared resource library of rubrics, templates, and structures
A skills map across all programs — see where things connect
Cross-program assignments applying skills across disciplines
The Course Studio — watch a live design session, take what works
Ready to share your thoughts?

Tell me about your program, your students, and what you'd love to work on. It takes about 10–15 minutes and every answer matters.

Your program

Let's talk about your students, your courses, and your ideas.

Before you begin
Answer what resonates. Skip what doesn't. There are no wrong answers here — your responses go directly to Angela and Dean Campbell, and they shape how support is offered across the division. You can also save a copy of your responses before submitting.
Section 1 of 6 — About Your Students
1 · Students 2 · Learning 3 · Curriculum 4 · Division 5 · Support 6 · Vision
1
About Your Students
What students arrive with — and what you wish they left with.
Things other programs have mentioned: written communication, time management, presenting to an audience, working in teams, handling feedback, professional email, file and project organization.
Not at all
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2
3
4
5
Very comfortable
Deeper reflection
2
Learning & Evidence
How you know when students have actually learned — and what gets in the way.
Deeper reflection
3
Your Curriculum
Where you see opportunity — and where you'd love a fresh set of eyes.
Deeper reflection
4
Across the Division
We often don't know what's happening two doors down — and that's worth changing.
Not really
1
2
3
4
5
Absolutely
Deeper reflection
5
Support & Growth
What would actually be useful — not just checked off.
Things faculty have found useful: better module organization, interactive content, auto-graded activities, visual course pages, embedded media, cleaner gradebook setup.
Ideas others have mentioned: active learning strategies, one-on-one course design sessions, AI integration in the classroom, engagement strategies for online courses, tools for tracking student progress.
Could use help
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2
3
4
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Very confident
Deeper reflection
6
Your Vision
The big ideas — what you'd do if you had the time, the support, and someone to think it through with.
Deeper reflection

Your responses are shared only with Angela Westmoreland and Dean Campbell. You can save a copy above before submitting.

Let's connect

I'd love to hear from you directly.

Whether you have a specific course in mind, a question, or just want to talk through an idea — reach out anytime. My office is in VCC 207 and my door is open.

Email
westmora@faytechcc.edu
Email me to set up a 20-minute intro, a course consultation, or a full design session — whatever fits where you are.
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Haven't shared your thoughts yet?

It takes about 10–15 minutes and every answer goes directly into planning.